Forums/Version 2/Beta testing support area

Answered

beta 9.1 install is hanging

marcus
asked this on December 29, 2011 12:13

The beta 9.1 install is hanging on my machine at the "Preparing to replace bluecherry....." line.  

I tried a couple of times with the same issue.

 

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John Brooks
Bluecherry

Which version of Ubuntu is this system using? If you're not sure, it should say in "cat /etc/issue".

December 29, 2011 12:28
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marcus

Ubuntu 11.04

A rather fresh install

December 29, 2011 12:32
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John Brooks
Bluecherry
Ajax_loader_small Answer

This sounds like an instance of bug #912 (http://improve.bluecherrydvr.com/issues/912), which causes the start/stop commands to hang - and as a result, the whole install process. The easiest workaround is to open another terminal, run 'ps ax', and, as root, kill the 'start bluecherry' or 'stop bluecherry' process. You'll probably need to do that twice during the upgrade, but it should work fine afterwards.

That bug is scheduled to be fixed in beta 9.2. Let me know how that works for you.

- John

December 29, 2011 12:48
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marcus

Thanks John.....that got it.  I'm up and running with 3 Acti cameras. 

December 29, 2011 12:59