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[solo6x10] Unknown error

Hi all,

I have just installed Bluecherry 2.1.1-1 after purchasing my license.

Everything appears to have installed ok with no errors however in the client I am seeing:

[solo6x10] Unknown error

There are no supported video capture cards detected on this system.

My system is Ubuntu Server 12.04.3 LTS

Here are some common things I have read to check:

  1. root@dvr:~# dpkg -l solo6010-dkms

    Desired=Unknown/Install/Remove/Purge/Hold


    | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend


    |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)


    ||/ Name Version Description


    +++-======================-======================-============================================================


    ii solo6010-dkms 2.4.8-1 Softlogic 6010 Video4Linux MPEG-4 Encoder/Decoder support


  1. root@dvr:~# lspci |grep -i video 03:00.0 Multimedia video controller: Bluecherry BC-08240A 8 port MPEG4 video encoder / decoder

Does anyone have any suggestions?

Thank you

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