Start a new topic

ERROR 1045 (28000): Access denied for user 'bluecherry'@'localhost' (using password: YES) when upgrading to Server 2.2

Attempted to upgrade from v2.1.9 to 2.2:

sudo apt-get update (OK - no issue)

sudo apt-get install bluecherry

Reading package lists... Done

Building dependency tree

Reading state information... Done

The following package was automatically installed and is no longer required:

dbconfig-common

Use 'apt-get autoremove' to remove them.

Suggested packages:

monit mail-transport-agent

The following packages will be upgraded:

bluecherry

1 upgraded, 0 newly installed, 0 to remove and 516 not upgraded.

Need to get 0 B/1,711 kB of archives.

After this operation, 7,452 kB disk space will be freed.

Preconfiguring packages ...

(Reading database ... 158837 files and directories currently installed.)

Preparing to replace bluecherry 1:2.1.9 (using .../bluecherry_1%3a2.2.0-5_amd64.deb) ...

bluecherry stop/waiting

ERROR 1045 (28000): Access denied for user 'bluecherry'@'localhost' (using password: YES)

ERROR 1045 (28000): Access denied for user 'bluecherry'@'localhost' (using password: YES)

dpkg: error processing /var/cache/apt/archives/bluecherry_1%3a2.2.0-5_amd64.deb (--unpack):

subprocess new pre-installation script returned error exit status 1

dbconfig-common: flushing administrative password

bluecherry start/running, process 27882

Errors were encountered while processing:

/var/cache/apt/archives/bluecherry_1%3a2.2.0-5_amd64.deb

E: Sub-process /usr/bin/dpkg returned an error code (1)

uname -a

Linux bluecherry 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:52:48 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Any suggestions?

Thanks,

JDC

Login or Signup to post a comment