General

Version 2 API calls
Last updated 7/9/2015 Using the Bluecherry API to control or view a camera requires knowing the device ID.  Currently this can be found in the XML file. ...
Wed, Nov 8, 2017 at 10:40 AM
What are the system requirements?
We’ve put alot of work into optimizing our software for low end processors.  If you are using just a Bluecherry hardware compression card you could get away...
Thu, Aug 10, 2017 at 7:10 PM
How are recordings stored?
Video and audio are stored in a Matroska container (.mkv).  These files, by default, are saved to /var/lib/bluecherry/recordings, though this path is adjust...
Thu, Aug 10, 2017 at 7:10 PM
Can I use generic video capture cards?
Currently we do not support generic video capture cards and only support the Bluecherry (BC- series) hardware compression cards.  The Bluecherry cards suppo...
Thu, Aug 10, 2017 at 7:10 PM
Are software updates free?
Bluecherry provides free software updates for each major release cycle.  The version that you purchase is a perceptual license for that release.  So, if you...
Thu, Aug 10, 2017 at 7:10 PM
What are the minimal server system requirements?
We’ve put alot of work into optimizing our software for low end processors.  If you are using just a Bluecherry hardware compression card you could get away...
Thu, Aug 10, 2017 at 7:10 PM
Where are the community forums?
Community forums can be access here
Thu, Aug 10, 2017 at 7:10 PM