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Motion detection settings

I apologize if this has been answered but I didn't find anything in a quick search. I have three BlueCherry system running right now and on all three when I go to Devices and select "Motion detection settings" on a camera (ip or analog) the window comes up greyed out with a "working" wheel in the top right (picture attached). This happens both accessing the client on the server and on a remotely connected client.

Is there a log I can look at to see what is preventing this from working? I am running Server Version 2.0.2-1 on Ubuntu 12.04.

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