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Foscam FI8918W - 404 Error

I believe the setup for the camera is ok. I can view the live image with the url in any web browser and it works ok. Taking that working link into Bluecherry, the live view tab on the server wont show any image and on the client, it returns a 404 error. Any suggestions on what I can do to resolve this? I have tried the url in the server starting with and without the / before the url.

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