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Can't get IP Camera to show up in BlueCherry (ACTi ACM-7411)

We have several analog cameras and one IP camera hooked up at our building. Up until a few days ago, everything was working perfectly. A few days ago, the entire Bluecherry program stopped working (lost server settings and all). I was able to get it back up and running, except for the IP camera.

I am able to bring up the camera in its own browser window, but cannot figure out why it won't show up in Bluecherry. Any ideas where to look/what settings to change?

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