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Issue with Acti 4511

Added my activation keys. Everything seems great...except. My 4511 keeps giving me the error message. Deleted, re-added, rebooted camera, switched between mpeg4 and 264, nothing seems to help. What am I missing here. The Acti web interface works fine with the camera. Video looks good. Why can't BCDVR and the 4511 work together anymore?

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